Refund and Exchange Policy

Thank you for shopping with us! We want you to be fully satisfied with every purchase. Please review our return and exchange policy to understand our guidelines:

1. Exchange Period

You may request an exchange within 7 days (except for items purchased on sale or during promotions) of receiving your order. Exchanges can only be made for the same item in a different size or color, subject to availability.

2. Refunds for Manufacturing Defects Only

Refunds are issued only if an item has a verified manufacturing defect. If you believe your item is defective, please contact our customer support team within 7 days of receiving your order with photographs and a description of the defect.

3. Non-Returnable and Non-Exchangeable Items

For hygiene and safety reasons, we cannot accept returns or exchanges on:

- Undergarments

- Accessories

- Bodysuits

4. Sale or Promotional Items

Please note that items purchased on sale or during promotions are final sale and are not eligible for return, exchange, or refund.

5. Condition of Returned Items

Items must be returned in their original, unused condition with all tags and packaging intact. Items that appear worn, used, altered, or without tags will not qualify for a return or exchange.

6. Return Shipping

The customer is responsible for return shipping costs, unless the item is being returned due to a manufacturing defect.

How to Request a Return or Exchange:

To initiate a return or exchange, please reach out to our customer support team with your order number and details about your request. Our team will guide you through the process and provide a return shipping address if applicable.